Remote Technical Account Manager Job in United States Claroty

Who you are

• 2+ years of experience as a Technical Account Manager
• CCNP certification is a must
• Deep knowledge of IT networks
• Previous experience working as a Network architect is an asset
• Linux operation and troubleshooting skills
• Experience with Operational Technologies and Operational Technologies networks is a plus
• Bilingual Spanish is an advantage
• Willingness to travel (up to 40%)

What the job involves

• As a Technical Account Manager, your impact will include acting as the technical lead and architect assigned to all customers
• Work closely with clients to operationalize their solutions from Proof of Concept to Steady State.
• Plan, design, build, and deploy Claroty’s solution to meet client objectives and requirements, enabling value.
• Act as the point of contact for customers for all technical requirements.
• Identify areas of improvement in products and services based on customer feedback.
• Develop artifacts and documentation to optimize services and increase product value.