RemotevilleRemote Technical Account Manager Job in United States Cyara
Technical Account Manager Cyara
$120000 - $135000
Computer ScienceAccount ManagementConsultative ApproachCustomer SatisfactionCustomer SuccessPost-SalesPresentation SkillsPresentations
Senior (5-8 years) -
United States
AI-Led CX Transformation: Customer Smiles. Delivered at Scale.
345+ employees
SaaS
Role
Who you are
- Proven experience in a Technical Customer/Account Manager post-sales role
- Bachelor's degree in Computer Science Engineering Information Technology or equivalent practical experience
- Strong analytical problem-solving and presentation skills
- Experience in Conversational AI and hands-on programming/scripting skills
Desirables
- Python
- JavaScript
What the job involves
- Manage post-sale technical activities to enhance customer adoption and satisfaction
- Collaborate with Customer Success Managers to strategize and drive effective customer solutions
- Act as a trusted advisor to foster valuable relationships and ensure service excellence
Company
Company mission
Cyara revolutionizes the way businesses transform and optimize their customer experiences through AI-based solutions, empowering enterprises to deliver flawless interactions and continuous innovation while reducing costs and risks.Company benefits
- Medical insurance
- Dental insurance
- Vision Insurance
- Flexible Spending Accounts
- Flex schedules
- Remote work
- Unlimited Time Off
- Paid holidays
- Life insurance
- Disability programs
- 401(k) match
Company values
- Innovation
- Customer-centric
- Continuous improvement
- Team collaboration
Company HQ
Redwood CityFounders
Alok Kulkarni (CEO)