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Technical Account Manager

Skills
Account ManagementCorporate EnvironmentsCustomer Relationship ManagementEnglishNegotiationOralRelationship Development
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Day to day

  • Your role will involve overseeing technical delivery in existing accounts and collaborating closely with account management and technical leads to ensure seamless operations.
  • You'll also be responsible for articulating the value proposition of our delivery model to both existing and potential customers.
  • You'll be actively involved in technical discussions with external clients guiding them through software development and delivery solutions.
  • Your expertise will be crucial in determining team composition and finding innovative solutions to their challenges.
  • You'll offer estimations and recommendations for software delivery approaches with a focus on team composition and sizing.
  • You'll provide consultations on best practices in software delivery covering areas such as CI/CD DevOps automated testing and UX design.