Technical Account Manager
Skills
Account ManagementCorporate EnvironmentsCustomer Relationship ManagementEnglishNegotiationOralRelationship Development
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- At least 5 years of experience in the software development lifecycle (SDLC).
- Experience at the engineering manager or director level.
- Creativity and innovation.
- Ability to design and implement cutting-edge technology solutions.
- Experience leading teams of software developers or engineers in delivering solutions.
- Expertise in DevOps or testing.
- Subject matter expertise in one or two verticals.
Day to day
- Your role will involve overseeing technical delivery in existing accounts and collaborating closely with account management and technical leads to ensure seamless operations.
- You'll also be responsible for articulating the value proposition of our delivery model to both existing and potential customers.
- You'll be actively involved in technical discussions with external clients, guiding them through software development and delivery solutions.
- You'll offer estimations and recommendations for software delivery approaches, with a focus on team composition and sizing.
- You'll provide consultations on best practices in software delivery, covering areas such as CI/CD, DevOps, automated testing, and UX design.