Remoteville

Remote Technical Account Manager Job in Sacramento, CA Just Appraised

Technical Account Manager Just Appraised
$110000 - $130000
Account ManagementCustomer EngagementCustomer Relationship ManagementManagement ConsultingRelationship BuildingTroubleshooting
SacramentoCA


We streamline the change of ownership process for local government tax assessment offices.
130+ employees
Artificial IntelligenceGovernmentsMachine LearningSoftware


Role


Who you are

  • Bachelor’s degree in a technical or related field or equivalent practical experience
  • 2-3 years in software or technology-related roles or in management consulting
  • Proven track record of managing customer relationships and delivering technical solutions

Desirables

  • Empathy
  • Customer-focused
  • Inclusive mindset
  • Adaptable


What the job involves

  • Develop a deep understanding of the California market and our customers' unique needs and challenges.
  • Work closely with customers to ensure seamless integration and optimal use of our products.
  • Provide on-site support to address any staffing gaps and ensure continuous, high-quality service.
  • Assist customers in maximizing the effectiveness and efficiency of our products.
  • Identify opportunities for product improvements and communicate these insights to our development team.
  • Troubleshoot and resolve issues with Just Appraised software directly.
  • Forge strong connections with end users, managers, and leadership at customer sites.

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Company


Company mission

Just Appraised makes software for local governments. Our goal is to empower local government employees with the tools, technology, and support they need so they can deliver exceptional service to their taxpayers and feel proud of the work they do for their communities. We contribute by building software to streamline local government tax assessors’ workflows using machine learning. Specifically, we streamline the change of ownership process for real estate and create more seamless ways for tax offices to communicate digitally with their taxpayers.



Company benefits

  • Unlimited PTO
  • Generous parental leave
  • Home office stipend
  • Flexible work arrangements
  • Continuous learning opportunities
  • Vibrant online community


Company values

  • EQ > IQ
  • Customer Comes First
  • Start-to-Finish Ownership
  • Actively Practice Inclusion
  • Fast-Paced Environment


Company HQ

Palo Alto
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