How Remoteville checks and expires listings
Technical Account Manager
Skills
Account ManagementCustomer EngagementCustomer Relationship ManagementManagement ConsultingRelationship BuildingTroubleshooting
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Bachelor’s degree in a technical or related field or equivalent practical experience
- 2-3 years in software or technology-related roles or in management consulting
- Proven track record of managing customer relationships and delivering technical solutions
Nice to have
- Empathy
- Customer-focused
- Inclusive mindset
- Adaptable
Day to day
- Develop a deep understanding of the California market and our customers' unique needs and challenges.
- Work closely with customers to ensure seamless integration and optimal use of our products.
- Provide on-site support to address any staffing gaps and ensure continuous, high-quality service.
- Assist customers in maximizing the effectiveness and efficiency of our products.
- Identify opportunities for product improvements and communicate these insights to our development team.
- Troubleshoot and resolve issues with Just Appraised software directly.
- Forge strong connections with end users, managers, and leadership at customer sites.