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Technical Account Manager

Skills
Account ManagementAttributionBusiness ReviewsCustomer SupportDigital MarketingOralPost-Sales
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 3-5 years of client-facing experience as a Technical Account Manager or in technical solutions implementation or technology consulting roles.
  • Familiarity with RESTful APIs and mobile marketing technology.
  • Excellent written and verbal communication skills essential.

Nice to have

  • Mobile SDK experience
  • Digital marketing tools knowledge
  • Bilingual (English and Spanish)

Day to day

  • Serve as the trusted technical advisor for our customers.
  • Own the technical roadmap for the mParticle platform to ensure each account's success.
  • Collaborate across product engineering sales and client services to solve customer use cases.