RemotevilleRemote Technical Account Manager Job in United States mParticle
Technical Account Manager mParticle
$120000 - $155000
Account ManagementAttributionBusiness ReviewsCustomer SupportDigital MarketingOralPost-SalesSocial MediaTechnology Consulting
Mid-level (3-4 years) - Senior (5-8 years)
United States
Turn customer data into customer joy.
240+ employees
B2BSaaSData AnalysisMarketing
Role
Who you are
- 3-5 years of client-facing experience as a Technical Account Manager or in technical solutions implementation or technology consulting roles.
- Familiarity with RESTful APIs and mobile marketing technology.
- Excellent written and verbal communication skills essential.
Desirables
- Mobile SDK experience
- Digital marketing tools knowledge
- Bilingual (English and Spanish)
What the job involves
- Serve as the trusted technical advisor for our customers.
- Own the technical roadmap for the mParticle platform to ensure each account's success.
- Collaborate across product engineering sales and client services to solve customer use cases.
Company
Company mission
mParticle is a leading customer data platform that transforms customer data into actionable insights. By providing a comprehensive solution that integrates data activation, security, and AI predictions, mParticle empowers global brands to enhance customer experiences across all channels.Company benefits
- Comprehensive health care coverage (medical dental vision) fully paid for base plan employees.
- Flexible time off and 11 paid holidays.
- Mental health resources through Modern Health and pet insurance.
- 100% remote work environment with remote work allowance.
- Stock options and fully paid parental leave.
Company values
- Diversity
- Inclusivity
- Empowerment
- Collaboration