Remote Technical Account Manager Job in United States mParticle

Who you are

• 4-year undergraduate degree or equivalent professional experience
• 3-5 years client-facing experience as a Technical Account Manager or in technical solutions implementation or technology consulting roles
• Familiarity with RESTful APIs
• Experience collaborating with business and technology stakeholders
• Excellent written and verbal communication skills
• Mobile marketing and technology experience
• General knowledge of digital marketing tools like analytics, attribution, ad serving, DMPs, push, and social media
• General knowledge of data-driven marketing practices like audiences, analytics, retargeting, exclusions.

Desirables

• Experience in machine learning
• Experience in cloud architecture/services
• Spanish speaking
• Experience with serverless functions
• Experience with streaming data
• Experience with SQL/Analytics

What the job involves

• Work directly with clients, collaborating with the Customer Success team to own technical projects and relationships.
• Ensure clients successfully adopt, leverage, and grow with the mParticle platform, maximizing service value.
• Interact with leading minds in data technology and marketing, partnering with platforms across machine learning, analytics, attribution, marketing automation, and social media domains.