Remote Technical Account Manager Job in United States Oracle

Who you are

• Minimum of 10 years' experience in technical customer account management or related fields.
• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• Proven ability to work effectively with cross-functional teams and manage complex roadmaps.
• Demonstrated strategic thinking and superior written communication skills.
• Strong leadership skills with the ability to negotiate and influence decisions.
• Comfortable managing large datasets and providing data-driven recommendations.

Desirables

• Cross-Functional Collaboration
• Strategic Thinking
• Leadership Skills
• Technical Knowledge

What the job involves

• Ensure customer satisfaction by aligning with customer needs and providing excellent service.
• Lead implementation teams for Oracle Health Hosting products, ensuring timely and successful delivery.
• Direct project plans, scheduling, and budget monitoring to meet predetermined targets.
• Provide technical guidance and support to the systems analysis and program staff.
• Drive innovation by facilitating the rollout of new services and improvements to existing offerings.
• Develop roadmaps and manage operations to maintain high-quality standards.
• Communicate effectively with senior leadership on ongoing projects and strategic developments.