RemotevilleRemote Technical Account Manager Job in United States Pegasystems
Technical Account Manager Pegasystems
$ -
CSSCustomer EngagementCustomer ExperienceHTMLPegasystems PRPCService AssuranceTSOTechnical CompetenceTroubleshooting
Junior (1-2 years) - Mid-level (3-4 years)
United States
5395+ employees
Enterprise
Open for applications
Role
Who you are
- Possess advanced knowledge in technical subjects like J2EE, database administration, and web technologies.
- Demonstrate ability to handle complex technical issues across multiple teams.
- Exhibit strong problem-solving skills and a commitment to quality.
- Proactive and resourceful with a positive attitude in a fast-paced environment.
Desirables
- AWS
- Azure
- GCP
- J2EE
- Weblogic
- Tomcat
- JBOSS
- SQL
- CSS
- HTML
What the job involves
- Act as the primary contact for technical service issue resolution.
- Leverage monitoring technologies for quick problem recognition and diagnosis.
- Utilize technical expertise to advance customer readiness.
- Drive issue resolution and manage customer updates.
- Work collaboratively across teams to maintain a high level of customer satisfaction.
Company
Company mission
Pega provides a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help enterprises meet today’s customer demands while continuously transforming for tomorrow.Company benefits
- Continuous learning and development opportunities
- Innovative inclusive agile and fun work environment
- Competitive benefits program including pay and bonuses
Company values
- Innovation
- Agility
- Customer-centric
- Transformation