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Technical Account Manager
Skills
Account ManagementBuild Strong RelationshipsBusiness InitiativesCustomer EducationCustomer SupportJoint PlanningProduct Adoption
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 5+ years as a Technical Account Manager or similar role, preferred in data and ML domain
- Strong track record of managing a portfolio of customers
- Technical acumen and hands-on knowledge of data engineering, Machine learning, and major cloud platforms (AWS, GCP, Azure)
- Understanding of current ML landscape (applications, tools, new research)
- General knowledge of Python, SQL, enterprise software, and cloud data architectures
Day to day
- Guide enterprise customers to accelerate adoption of the Tecton platform, ensuring value is received
- Work with customer stakeholders to illustrate the value delivered through Tecton’s software and services
- Serve as the internal voice of the customer, advocating on their behalf with other Tecton teams and partners.
- Identify and drive key initiatives, processes, tools, and programs to scale for growth.
Hiring process
- Not specified