Technical Account Manager, Post-Sales

Skills
Customer SatisfactionPost-SalesPresentation SkillsProduct ServiceRelationship DevelopmentRequest For ProposalSales Presentations
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Strong knowledge of security, compliance, and monitoring systems
  • Excellent presentation skills to communicate effectively
  • Organized and analytical to eliminate sales obstacles

Nice to have

  • Strong communication skills
  • Willingness to travel
  • Knowledge of key technologies

Day to day

  • Responsible for driving post-sales process with customers
  • Articulate technology and product positioning to users
  • Identify technical and business issues for customer satisfaction
  • Maintain strong relationships throughout sales cycle