Enterprise open source, secured and delivered by the publisher of Ubuntu.
1480+ employees
Enterprise
Role
Who you are
Cares deeply about functional written communication
Is a technical writer with a programmer’s mindset, or a programmer with a record of producing excellent documentation
Has a record of community engagement, in open-source software, documentation, research or other disciplines
Is sympathetic to the needs and challenges of open-source software and its communities
Demonstrates technical curiosity, and is fascinated by software technology and its challenges
Has demonstrable documentation skills, insight and enthusiasm
Has experience of software development contexts; is familiar with: Linux, working on the command line, application deployment, system operations, and infrastructure management, Git, documentation markup languages
Has excellent written and verbal communication skills
Holds a BSc/BA degree or equivalent
Is able to travel twice a year for up to two weeks for events
Desirables
Functional written communication
Technical writer with programmer’s mindset
Community engagement
Open-source understanding
Technical curiosity
Documentation skills, insight, enthusiasm
Software development context
Written and verbal communication skills
BSc/BA degree or equivalent
Travel availability
What the job involves
Lead the documentation efforts of an engineering team focused on a product or family of products
Develop documentation that serves the needs of the product's users, embracing the principles of the Diátaxis documentation framework
Have a broad impact and responsibility for the quality of the user experience with the product
Contribute towards the long-term success of the project
Participate in the development of product strategy, including product design and user experience
Combine technical expertise with leadership in documentation, collaborating with colleagues across the company
Establish documentation as a first-class engineering discipline
Join Canonical's documentation practice team to define documentation excellence and drive the development of documentation practice and theory
Application process
All applications and candidates are handled through this one entry-point
Discuss seniority levels, suitable teams and more later in the process
Canonical delivers open source to the world faster, more securely, and more cost-effectively than any other company. They aim to accelerate the adoption and quality of open source globally, aiming to ship the most software by cores. Canonical values empathy, high intellect, passion for technology, teamwork, and energy.
Company benefits
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events