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Remote Technical Author Job in London, UK Canonical

Technical Author Canonical
DocumentationKnowledge AcquisitionManualsOnline HelpProduct ServiceProduct StrategySoftware DocumentationTechnicalTechnical DocumentationTechnical Writers
LondonUK


Enterprise open source, secured and delivered by the publisher of Ubuntu.
1480+ employees
Enterprise


Role


Who you are

  • Cares deeply about functional written communication
  • Is a technical writer with a programmer’s mindset, or a programmer with a record of producing excellent documentation
  • Has a record of community engagement, in open-source software, documentation, research or other disciplines
  • Is sympathetic to the needs and challenges of open-source software and its communities
  • Demonstrates technical curiosity, and is fascinated by software technology and its challenges
  • Has demonstrable documentation skills, insight and enthusiasm
  • Has experience of software development contexts; is familiar with: Linux, working on the command line, application deployment, system operations, and infrastructure management, Git, documentation markup languages
  • Has excellent written and verbal communication skills
  • Holds a BSc/BA degree or equivalent
  • Is able to travel twice a year for up to two weeks for events

Desirables

  • Functional written communication
  • Technical writer with programmer’s mindset
  • Community engagement
  • Open-source understanding
  • Technical curiosity
  • Documentation skills, insight, enthusiasm
  • Software development context
  • Written and verbal communication skills
  • BSc/BA degree or equivalent
  • Travel availability



What the job involves

  • Lead the documentation efforts of an engineering team focused on a product or family of products
  • Develop documentation that serves the needs of the product's users, embracing the principles of the Diátaxis documentation framework
  • Have a broad impact and responsibility for the quality of the user experience with the product
  • Contribute towards the long-term success of the project
  • Participate in the development of product strategy, including product design and user experience
  • Combine technical expertise with leadership in documentation, collaborating with colleagues across the company
  • Establish documentation as a first-class engineering discipline
  • Join Canonical's documentation practice team to define documentation excellence and drive the development of documentation practice and theory


Application process

  • All applications and candidates are handled through this one entry-point
  • Discuss seniority levels, suitable teams and more later in the process

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Company


Company mission

Canonical delivers open source to the world faster, more securely, and more cost-effectively than any other company. They aim to accelerate the adoption and quality of open source globally, aiming to ship the most software by cores. Canonical values empathy, high intellect, passion for technology, teamwork, and energy.




Company benefits

  • Distributed work environment with twice-yearly team sprints in person
  • Personal learning and development budget of USD 2,000 per year
  • Annual compensation review
  • Recognition rewards
  • Annual holiday leave
  • Maternity and paternity leave
  • Employee Assistance Programme
  • Opportunity to travel to new locations to meet colleagues
  • Priority Pass, and travel upgrades for long haul company events



Company values

  • Empathy
  • Intellect
  • Passion
  • Teamwork
  • Energy



Company HQ

London



Founders

Mark Shuttleworth (CEO)
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