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Remote Technical Author Job in Philadelphia, PA Canonical

Technical Author Canonical
Markup LanguagesCommunity LeadershipDarwin Information Typing ArchitectureDocumentationManualsOnline HelpPresentationsProduct StrategySoftware DocumentationTechnical Writers
Entry-level/graduate - Senior (5-8 years)
PhiladelphiaPA


Enterprise open source, secured and delivered by the publisher of Ubuntu.
1480+ employees
Enterprise

Open for applications

Role


Who you are

  • Cares deeply about functional written communication.
  • Has a technical or programming background with a track record of excellent documentation.
  • Has experience in software development environments, familiar with Linux, command line, application deployment, system operations, infrastructure management, Git, and documentation markup languages.
  • Has excellent written and verbal communication skills.
  • Willing to travel twice a year for events and holds a BSc/BA degree or equivalent.

Desirables

  • Deep technical domain knowledge
  • Open-source community leadership
  • User-experience design



What the job involves

  • Create, maintain, and improve software documentation.
  • Work with engineering team members to help them make effective documentation contributions.
  • Influence product development as an expert user with important opinions on its function and design.
  • Engage with user communities to ensure documentation meets their needs.
  • Encourage community engagement and contribution to documentation.
  • Standardize content structure, presentation, style, and language across products.
  • Collaborate with peers to advance documentation practices at Canonical.


Application process

  • Application review
  • Initial interview
  • Technical assessment
  • Final interview

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Company


Company mission

Canonical delivers open source to the world faster, more securely, and more cost-effectively than any other company. They aim to accelerate the adoption and quality of open source globally, aiming to ship the most software by cores. Canonical values empathy, high intellect, passion for technology, teamwork, and energy.




Company benefits

  • Performance-driven annual bonus
  • Personal learning and development budget: USD 2000/year
  • Annual compensation review
  • Recognition rewards
  • Annual holiday leave
  • Maternity and paternity leave
  • Employee Assistance Programme
  • Opportunity to travel for team meetings
  • Priority Pass and travel upgrades



Company values

  • Empathy
  • Intellect
  • Passion
  • Teamwork
  • Energy



Company HQ

London



Founders

Mark Shuttleworth (CEO)
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