Remote Technical Author Job in Raleigh, NC Canonical

Who you are

• Cares deeply about functional written communication.
• Is a technical writer with a programmer’s mindset or a programmer with a record of producing excellent documentation.
• Has a record of community engagement in open-source software, documentation, research or other disciplines.
• Is sympathetic to the needs and challenges of open-source software and its communities.
• Demonstrates technical curiosity and is fascinated by software technology and its challenges.
• Has demonstrable documentation skills, insight, and enthusiasm.
• Has experience in software development contexts; familiar with Linux, command line, application deployment, system operations, infrastructure management, Git, and documentation markup languages.
• Has excellent written and verbal communication skills.
• Holds a BSc/BA degree or equivalent.
• Is able to travel twice a year for up to two weeks for events.

Desirables

• Deep technical domain knowledge
• Open-source community leadership
• User-experience design
• Interaction design
• Visual design

What the job involves

• Create, maintain, and improve software documentation.
• Work with engineering team members to help them make effective documentation contributions.
• Influence the development of the product as an expert user with important opinions about its function and design.
• Engage with user communities to ensure our documentation meets their needs.
• Encourage community engagement in and contribution to documentation.
• Standardize the structure, presentation, style, and language of content across products.
• Collaborate with documentation peers to advance the state of the art in documentation at Canonical.
• Challenge and advance documentation understanding and best-practice as part of a disciplinary team.