Remoteville

Remote Technical Author Job in Syracuse, NY Canonical

Technical Author Canonical
Markup LanguagesCommunity LeadershipDarwin Information Typing ArchitectureDocumentationManualsOnline HelpPresentationsProduct StrategySoftware DocumentationTechnical Writers
Junior (1-2 years) - Senior (5-8 years)
SyracuseNY


Enterprise open source, secured and delivered by the publisher of Ubuntu.
1480+ employees
Enterprise

Open for applications

Role


Who you are

  • Cares deeply about functional written communication.
  • Has a record of community engagement and demonstrates technical curiosity.
  • Familiar with Linux, command line operations, application deployment, system operations, infrastructure management, Git, and documentation markup languages.
  • Holds a Bachelor's degree or equivalent, and has excellent written and verbal communication skills.
  • Able to travel twice a year for team events.

Desirables

  • Deep technical knowledge
  • Open-source leadership
  • User-experience design



What the job involves

  • Create, maintain, and improve software documentation.
  • Work with engineering team members to help them make effective documentation contributions.
  • Influence the development of the product from a user expert's perspective.
  • Engage with user communities to ensure documentation meets their needs.
  • Encourage and support community engagement and contribution to documentation.
  • Standardize the structure, presentation, style, and language of content across products.
  • Collaborate with documentation peers to advance documentation practices.

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Company


Company mission

Canonical delivers open source to the world faster, more securely, and more cost-effectively than any other company. They aim to accelerate the adoption and quality of open source globally, aiming to ship the most software by cores. Canonical values empathy, high intellect, passion for technology, teamwork, and energy.




Company benefits

  • Distributed work environment
  • Personal learning and development budget
  • Annual compensation review
  • Recognition rewards
  • Annual holiday leave
  • Maternity and paternity leave
  • Employee Assistance Programme
  • Opportunity to travel
  • Priority Pass and travel upgrades



Company values

  • Empathy
  • Intellect
  • Passion
  • Teamwork
  • Energy



Company HQ

London



Founders

Mark Shuttleworth (CEO)
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