Remote Technical Author Job in Washington, United States Canonical

Who you are

• Cares deeply about functional written communication
• Is a technical writer with a programmer's mindset or a programmer with a record of producing excellent documentation
• Has a record of community engagement in open-source software documentation research or other disciplines
• Is sympathetic to the needs and challenges of open-source software and its communities
• Demonstrates technical curiosity and is fascinated by software technology and its challenges
• Has demonstrable documentation skills insight and enthusiasm
• Has experience of software development contexts; is familiar with: Linux working on the command line application deployment system operations and infrastructure management Git documentation markup languages
• Has excellent written and verbal communication skills
• Holds a BSc/BA degree or equivalent
• Is able to travel twice a year for up to two weeks for events

Desirables

• Deep technical domain knowledge
• Open-source community leadership
• User-experience interaction or visual design

What the job involves

• Create maintain and improve software documentation
• Work with engineering team members to help them make effective documentation contributions
• Influence the development of the product as an expert user of the product who has important opinions about its function and design
• Engage with user communities to ensure that our documentation meets their needs
• Encourage and support community engagement in and contribution to documentation
• Help standardise the structure presentation style and language of content across products
• Collaborate with documentation peers to advance the state of the art in documentation at Canonical
• Challenge and advance documentation understanding and best-practice as part of a disciplinary team