Technical Business Analyst

Skills
APIAnalytical SkillsData AnalyticsDatabasesEvolutionInsurance IndustryProject Portfolio Management
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Demonstrated understanding of REST APIs including endpoints payloads status codes and authentication
  • Detail-oriented with the ability to manage multiple projects at once
  • Strong verbal and written communication skills
  • Strong organizational skills
  • Proactive self-starter mindset
  • Experience with Agile Scrum delivery environments and Jira
  • Proficiency in querying relational databases in SQL
  • Proficiency with data analysis using Microsoft Excel
  • Understanding of interconnected systems and end-to-end user journeys
  • Experience working across time zones or in cross-cultural contexts
  • Experience in insurance or financial services

Nice to have

  • Curious
  • Detail-oriented
  • Strong communicator
  • Proactive
  • Organized
  • Technical fluency

Day to day

  • Act as a bridge between business and technology across internal platforms and external brokerage partners.
  • Gather, document, and maintain detailed business and functional requirements for API products, integrations, data contracts, mappings, and specifications.
  • Write user stories and acceptance criteria, support QA test planning, validate business logic, and use SQL and Excel to analyse data and investigate issues.