Remote Technical Client Relations Account Manager II Job in United States Worldpay

Who you are

• Knowledge of ERP systems SAP/Oracle general networking concepts as well as exposure to software integration concepts
• Team skills including the ability to establish and maintain effective working relationships both internally as well as externally
• You are an experienced candidate with strong problem-solving expertise in either a software support or other technical role
• Communicates ideas both verbally and in written form in a clear concise and professional manner
• Bachelor’s degree in business computer science or related discipline or the equivalent combination of education training or work experience

Desirables

• Strong organizational skills
• Time management skills
• Resourceful
• Proactive
• Innovative
• Effective communicator

What the job involves

• You will serve as primary point of contact for external clients and various departments/divisions to resolve outstanding issues comply with customer requests and respond to client inquiries
• You will provide support in research and resolution of problems and inquiries
• Your interpersonal skills technical product knowledge and expertise will be critical to responding to daily client-centric activities
• You will need to maintain comprehensive knowledge of applicable products services and company policies and procedures