Technical Content Marketing Specialist

Skills
Software As A ServiceAdoptionContextEmerging TechnologiesMarketing AnalyticsMarketing ProgramsMozilla
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 3+ years in marketing communications digital content or related role
  • Experience marketing software SaaS technology products developer tools consumer applications or other digital products to a global audience
  • Experience executing social media email and digital marketing across multiple channels
  • Strong writing copyediting and proofreading skills
  • Experience with social media management tools email marketing platforms CMS and digital marketing technologies
  • Strong organizational skills and attention to detail
  • Ability to collaborate across cross-functional teams in a distributed asynchronous environment
  • Proactive mindset with ownership through completion
  • Familiarity with marketing analytics and reporting tools
  • Excellent verbal and written communication skills
  • Ability to learn and responsibly use emerging technologies including AI-enabled tools
  • Ability to support a global organization with awareness of cultural dynamics

Nice to have

  • Open-source awareness
  • Privacy-focused mindset
  • Survey platform familiarity
  • Graphic design basics
  • SEO knowledge

Day to day

  • Create and publish engaging marketing content across social media blogs emails newsletters and release communications
  • Translate technical product details into clear user-focused stories that help people understand and adopt Thunderbird products and services
  • Support launches feature announcements campaigns and cross-functional marketing initiatives while tracking performance and optimizing content

Hiring process

  • Apply directly through the career page
  • Complete the cover letter and screening questions thoughtfully
  • Submit your own authentic responses
  • AI tools may be used to polish writing but answers must be original