Technical Customer Engineer II
Skills
Collaborative EnvironmentEasily AdaptableElectrical WiringEnglishPresentationsRoboticsSales
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Associate’s Degree in mechatronics or equivalent experience
- 5-10+ years as Field Service Engineer or Technician preferred
- Strong mechanical electrical and hydraulic systems knowledge
- Ability to read technical drawings and wiring diagrams
- PLC systems and interfaces knowledge preferred
- Experience with installation service and maintenance
- Ability to create administrative and technical reports
- Good MS Office and SAP skills
- Fluent English language skills
- Customer and service orientation
- Independent solution-oriented working style
- Strong communication and presentation skills
- Very good organizational skills
- Willingness to take responsibility
- Resilience and flexibility
- Very good teamwork ability
- Willingness to travel
- Valid car driver’s license
Nice to have
- Collaborative Environment
- Easily Adaptable
- Service Orientation
- Solution-Oriented
Day to day
- Provide technical expertise during the sales process to internal teams and customers, supporting product understanding and service delivery
- Install and commission Nordson systems, perform preventive maintenance, and carry out on-demand repairs with accuracy
- Troubleshoot PA-specific technology, conduct customer tests, prepare reports, and deliver customer training in English and local language