Technical Pre-Sales Consultant

Day to day

• Engaging with customers and stakeholders in the creation and delivery of end-to-end solutions to meet customer goals and challenges
• Meeting with customers and stakeholders to represent SearchFlow understanding customer needs gathering documenting requirements and presenting solutions
• Working with the SearchFlow Sales Product and Technical teams to propose develop and implement solutions based on customer requirements
• Building intimate knowledge of customer accounts including vision strategy needs financial model and equipment resources
• Building relationships with key customer stakeholders to leverage influence ensuring SearchFlow is a key provider of domain-related solutions
• Creating account strategy for all Landmark solutions related to nominated accounts
• Identifying opportunities for domain-related solutions and collaborating with sales stakeholders internal product groups and external partners
• Analysing documenting business requirements to ensure complete understanding by internal and external stakeholders
• Presenting solutions to customers and internal stakeholders as needed
• Providing training or explanations to junior staff to assist with understanding legal and business processes
• Providing escalated business support to internal stakeholders related to the solution and wider product suite
• Maintaining expert knowledge of conveyancing process legal software market and property and legal industry
• Increasing Landmarks’ market share by exceeding customer expectations
• Assisting with technical/domain element of complex new business opportunities and propositions
• Defining complex solutions delivered through professional service or external partnerships