Technical Support Engineer II
Skills
.NET FrameworkChallenging EnvironmentCustomer InteractionData TransportDatabasesEnglishNetworking
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 1-2 years of relevant technical support experience
- Strong knowledge of IT and system administration
- Experience with networking and data transport and encryption
- Knowledge of cloud infrastructure and virtualization
- Understanding of security concepts and methodologies
- Relational database and SQL proficiency
- Experience with .NET applications
- Strong written and verbal English communication skills
- Ability to work with diverse international teams
Nice to have
- Troubleshooting
- Attention to detail
- Self-motivated
- Reliable
- Methodical
- Accountable
Day to day
- Provide post-sale technical support to customers and partners in a fast-paced global environment
- Assess and document reported issues then investigate reproduce and resolve technical case scenarios
- Communicate clear professional resolution plans and corrective actions while gathering relevant information and resources
Hiring process
- Apply today