RemotevilleRemote Technical Support Engineer II Job in Longford, UK FIS
Technical Support Engineer II FIS
£ -
Customer SatisfactionDatabasesDocumentationInterpersonalOperating SystemsTechnical SupportTroubleshootingWindows Administration
Junior (1-2 years) - Senior (5-8 years)
LongfordUK
Advancing the ways the world pays, banks and invests.
45285+ employees
Fintech
Role
Who you are
- Strong interpersonal communication skills required.
- Robust technical skills in software and hardware support.
- Evident problem-solving capabilities and self-motivation.
- Proven ability to manage data structures and system processes on live servers.
- Experience with Windows administration and database configuration.
- Ability to document findings and communicate effectively with stakeholders.
What the job involves
- Accountable for supporting live software systems for FIS clients.
- Cultivate and sustain daily relationships with essential internal stakeholders.
- Own and manage processes and data structures on live servers.
- Investigate and reproduce software and hardware issues.
- Deploy workarounds and facilitate issue resolution.
- Perform Windows administration and database configuration & scripting.
- Document discoveries and solutions effectively for business stakeholders.
Company
Company mission
FIS is passionate about helping businesses and communities thrive by advancing the way the world pays, banks, and invests. We are at the heart of commerce and financial transactions that power the global economy.Company benefits
- Competitive salary and benefits
- Environment built on collaboration flexibility and respect
- Varied and challenging work to enhance technical skills
Company values
- Innovation
- Collaboration
- Entrepreneurial
- Passionate