RemotevilleRemote Technical Support Engineer Job in United States CompuGain
Technical Support Engineer CompuGain
$ -
Active Server PagesC#JavascriptC++DbaseFoxproInternet Information ServicesMicrosoft Foundation ClassTechnical SupportTroubleshootingVBA ExcelVisual BasicVisual Studio
United States
Deliver game-changing modern applications with Unisys
240+ employees
Cloud ComputingData AnalysisSaaSEnterprise
Role
Who you are
- 3+ years of experience in providing technical support for legacy systems and applications
- 3+ years' experience with the following languages and tools: C# and/or C++, Visual Studio
- 3+ years of providing technical support via phone and/or email
- Strong problem-solving and analytical skills
- Strong sense of urgency in responding to client questions and bringing them to resolution
- Ability to effectively prioritize and manage multiple tasks
- Strong attention to detail and accuracy
- Excellent organizational and time-management skills
Desirables
- Experience with Javascript, MFC, Visual Basic 6
- Experience working with government agencies
What the job involves
- Provide technical support and troubleshooting for jury management software applications ensuring client satisfaction throughout the process
- Diagnose, resolve, and document technical issues related to database and application infrastructure
- Communicate solutions effectively to both technical and non-technical users
Company
Company mission
CompuGain, now part of Unisys, focuses on delivering agile cloud migration, application modernization, and maximizing data value for clients. Their mission is to enhance client experiences through innovative technology solutions that drive efficiency and effectiveness in a rapidly changing digital landscape.Company benefits
- Professional growth opportunities
- Collaborative and dynamic work culture
- Commitment to innovation
- Customer-focused team
Company values
- Agility
- Innovation
- Client Focus
- Collaboration