RemotevilleRemote Technical Support Engineer Job in UK DeepL
Technical Support Engineer DeepL
£38000 - £50000
problem solvingWindowsLinuxVirtualizationBackupHigh AvailabilityNetworkingenterprise storageMicrosoft ServerCloud computing
Mid-level (3-4 years) - Senior (5-8 years)
UK
Connect and scale your business globally with DeepL’s human-sounding AI translator and writing tools. 🌏 💬
1215+ employees
Artificial Intelligence
Open for applications
Role
Who you are
- Possess great problem-solving skills
- Demonstrate excellent technical skills in Windows and Linux environments
- Experience in supporting critical systems and infrastructure
What the job involves
- Provide technical assistance to customers via phone or email
- Troubleshoot and diagnose software incidents with customers
- Document and track customer interactions and resolutions in a timely manner
Company
Company mission
Since 2017, we’ve helped businesses and individuals thrive with the use of our AI translator. Our team of engineers, researchers, and language specialists has only expanded, enabling us to create even more solutions and tools to help you and your team succeed. With 30+ languages and counting, our portfolio of products includes a web translator, browser extensions, desktop and mobile apps, an API, and an AI writing tool, DeepL Write. We are constantly expanding our offerings to suit your organization’s needs, continuously improving our technology while leading the way in AI sphere, and always prioritizing data protection and security.Company benefits
- Work remotely from home
- Flexible working hours
- Opportunity for continuous learning
- Dynamic and growing work environment
- Enhance technical skills through training sessions
- Contribute to technical knowledge base
Company values
- Innovative
- Diverse
- Client-centered
- Security-focused
Company HQ
CologneFounders
DeepL (Team)