RemotevilleRemote Technical Support Engineer Job in Denver, CO FusionAuth
Technical Support Engineer FusionAuth
$80000 - $110000
Software DevelopmentComputer HardwareEnglishNetwork SecurityNetworkingSolutions EngineeringTechnicalTechnical SupportTroubleshooting
Senior (5-8 years) -
DenverCO
FusionAuth is registration, login, and user management built for devs. Deploys in minutes on any platform or framework.
45+ employees
B2B
Role
Who you are
- 4+ years in technical support and/or software engineering roles
- Outstanding ability to help customers work through issues, and to understand complicated topics and solutions
- Able to quickly grasp and explain complex technical subjects
- Excellent technical communication skills
- Can multitask effectively across many customer conversations
- Experience reviewing and interpreting code
- Java experience is a plus
- IAM or CIAM experience is a big plus
- Experience working with developers as customers
- Located in the Denver metropolitan area with the ability to come into our Westminster office as needed
Desirables
- Supportive
- Collaborative
- Enjoys fast-paced environments
What the job involves
- Provide technical support to customers, addressing their inquiries and issues with software and hardware
- Troubleshoot and resolve network security problems efficiently
- Collaborate with engineering teams to create technical solutions for unique customer needs
Company
Company mission
Every application needs customer authentication, but building it demands specialized expertise. FusionAuth is the customer authentication and authorization platform that makes developers' lives awesome. You'll get all the features your app needs plus a customizable, scalable solution you can run on any computer, anywhere in the world. For technical leaders creating products for external users, FusionAuth tames the risk and complexity that comes with typical identity systems. With self-hosted or cloud options, extensive documentation, a free plan, and a no-hassle process, FusionAuth helps developers meet authentication feature and compliance requirements so they can focus on building their application.Company benefits
- Comprehensive medical, dental & vision plans
- 401k with employer match
- Flexible spending account
- Paid holidays & flexible paid time off
- Professional growth & development opportunities
Company values
- Every application needs customer authentication, but building it demands specialized expertise. FusionAuth is the customer authentication and authorization platform that makes developers' lives awesome. You'll get all the features your app needs plus a customizable, scalable solution you can run on any computer, anywhere in the world. FusionAuth is a fast-growing startup and leading provider of customer identity and access management (CIAM) software headquartered in Denver, Colorado. Our mission is to make authentication and authorization simple and secure for every developer. Our product helps businesses securely manage customer identities and access, ensuring a seamless and safe user experience for some of the largest brands in the world. We are committed to delivering exceptional value and satisfaction to our clients through top-notch service and support. With a great team and strong investors, we are expanding our team to help accelerate our growth and take FusionAuth to the next level.