Technical Support Engineer
Skills
SQLDatabasesHTMLNetwork SwitchesTechnical SupportTriageTroubleshooting
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Familiarity with relational databases such as SQL Server or similar
- Ability to troubleshoot and resolve technical issues
- Experience communicating clearly and calmly with customers
- Ability to work collaboratively in a team environment
- Interest in learning systems databases and imaging technologies
Nice to have
- Curious
- Resourceful
- Eager to learn
- Collaborative
- Calm under pressure
Day to day
- Provide level one technical support for hospitals using Mach7’s Enterprise Imaging Solution
- Perform routine DBA tasks including monitoring user access backups and system health checks
- Triage troubleshoot and resolve issues or escalate when needed while communicating clearly with customers
Hiring process
- Apply now