RemotevilleRemote Technical Support Engineer Job in Bristol, UK Ping Identity
Technical Support Engineer Ping Identity
£ -
FundamentalsHypertext Transfer ProtocolIpv4Java PerformanceOperating SystemsRoot CauseTransport Layer SecurityTroubleshootingWorkload Prioritization
Senior (5-8 years) - Expert (9+ years)
BristolUK
Identity Security for the Global Enterprise
1790+ employees
Security
Open for applications
Role
Who you are
- At least 5 years of experience with a Bachelor’s degree or equivalent
- Strong troubleshooting and communication skills
- Expertise in Linux Unix & Windows OS
- Knowledge of internet protocols like HTTP SSL and IPv4/v6
- Experience in Java web containers and servers
- Familiarity with cloud services like AWS Azure and GCP
- Skills in virtualization and enterprise environments
Desirables
- DevOps
- Docker
- Scripting
- Kubernetes
- LDAP
- SQL
- JavaScript
- Groovy
What the job involves
- Ensure seamless customer experience managing technical issues
- Resolve problems efficiently in collaboration with cross-functional teams
- Demonstrate excellent communication and problem-solving skills daily
Company
Company mission
Ping Identity delivers unforgettable user experiences and uncompromising security. We are a single company that makes crafting digital experiences simple for any type of user—partners, customers, employees, and beyond. We are anti-lock-in. That means integrations with existing ecosystems, clouds, and on-prem technologies is simple. Out-of-the-box templates let businesses leverage our identity expertise to give their users frictionless experiences.Company benefits
- Generous PTO and Holiday Schedule
- Parental Leave
- Progressive Healthcare Options
- Retirement Programs
- Education Reimbursement
- Commuter Offset (specific locations)
Company values
- Unforgettable Experiences
- Security
- Digital Freedom
- Respect Diversity