RemotevilleRemote Technical Support Engineer - Ultrasound Job in London, UK Siemens Healthineers
Technical Support Engineer - Ultrasound Siemens Healthineers
£ -
TrainingCost ManagementNetworkingQuoteRemote AccessTechnical AssistanceTechnical SupportTroubleshooting
Junior (1-2 years) -
LondonUK
We pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
45595+ employees
Health
Role
Who you are
- HNC in Engineering or a related field
- Strong technical knowledge in ultrasound medical devices
- Excellent troubleshooting and problem-solving skills
- Ability to manage activities with external partner field service engineers
- Exceptional communication skills both verbal and written
- Proficiency in remote access tools and diagnostic equipment.
What the job involves
- Serve as the primary contact for regional customers
- Manage service incidents and create and allocate tickets in the Service Management System
- Offer remote guidance and troubleshoot technical issues
- Utilize remote access tools and diagnostic equipment to resolve complex problems
- Create quotes and cost estimates for in-field actions.
Company
Company mission
Siemens Healthineers is a pioneering medtech company focused on advancing healthcare for everyone, everywhere, sustainably. With over 125 years of experience, they deliver crucial solutions in diagnostics and therapy, leveraging digital and AI to tackle global health challenges and improve patient outcomes.Company benefits
- 26 days holiday with buy or sell option
- Up to 10% employer pension contribution
- Share and bonus scheme
- Access to flexible benefits from private medical insurance to dental cover
- CSR opportunities including 2 paid volunteering days per year
- Support from our 24/7 employee assistance programme
Company values
- Innovation
- Integrity
- Diversity
- Sustainability