RemotevilleRemote Technical Support Specialist Job in United States CompuGain
Technical Support Specialist CompuGain
$72500 - $107000
Information TechnologyCustomer SupportDesk Top SupportDesktop ComputersDesktop SupportIT ManagementNetwork AdministrationTechnology ServicesTroubleshooting
Mid-level (3-4 years) -
United States
Deliver game-changing modern applications with Unisys
240+ employees
Cloud ComputingData AnalysisSaaSEnterprise
Open for applications
Role
Who you are
- 3+ years of experience in network management desktop support and IT service delivery
- Strong knowledge of cloud-based workspace tools like Google Workspace and Microsoft Office
- Excellent troubleshooting communication organization and time management skills.
Desirables
- Strong communication skills
- Time management
- Organization
What the job involves
- Monitor primary and redundant internet connections for reliability
- Manage cloud-based email and troubleshoot issues
- Ensure functionality of all phones conferencing systems and AV support
- Maintain and upgrade user hardware and software
- Monitor expenses and procure necessary equipment and software at competitive prices.
Company
Company mission
CompuGain, now part of Unisys, focuses on delivering agile cloud migration, application modernization, and maximizing data value for clients. Their mission is to enhance client experiences through innovative technology solutions that drive efficiency and effectiveness in a rapidly changing digital landscape.Company benefits
- Medical dental and vision insurance
- 401k with employer match
- Flexible Time Off Policy with 10 company paid holidays
- 12 weeks of company-paid parental leave
- Fully remote in-office or hybrid work options
- Monthly home internet stipend
- Employee support groups and mentorship
- Free LinkedIn Learning courses
Company values
- Agility
- Innovation
- Client Focus
- Collaboration