RemotevilleRemote Technical Support Specialist Job in United States CompuGain
Technical Support Specialist CompuGain
$ -
Attention To DetailCustomer ExperienceCustomer SupportOperating SystemsProject ManagementService-Level AgreementsTechnical SupportTroubleshooting
Entry-level/graduate - Junior (1-2 years)
United States
Deliver game-changing modern applications with Unisys
240+ employees
Cloud ComputingData AnalysisSaaSEnterprise
Open for applications
Role
Who you are
- Excellent communication skills with ability to explain technical information clearly.
- Strong problem-solving skills with keen attention to detail.
- Experience in troubleshooting and providing timely solutions.
- Knowledge of computer systems software applications and hardware components.
- Ability to work well in a team and collaborate effectively.
Desirables
- Attention To Detail
- Customer Experience
- Customer Support
- Technical Support
- Troubleshooting
- Project Management
What the job involves
- Provides technical assistance and support daily.
- Addresses user issues efficiently.
- Offers advice and helps resolve technical problems for various computer systems.
- Delivers support based on SLA requirements.
- Maintains the customer-facing Portal with accurate data.
Company
Company mission
CompuGain, now part of Unisys, focuses on delivering agile cloud migration, application modernization, and maximizing data value for clients. Their mission is to enhance client experiences through innovative technology solutions that drive efficiency and effectiveness in a rapidly changing digital landscape.Company values
- Agility
- Innovation
- Client Focus
- Collaboration