Technical Writer I
Skills
BriefingEnglishMicrosoft WordMinutesReadinessRepositoriesTechnical Writing
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Authorization to work in the US
- Bachelor's degree in English Communications Technical Writing Business Administration Public Administration or related field
- 4 years of relevant work experience may replace a bachelor's degree
- 2+ years of experience in technical editing document management quality assurance or related field
- 6+ years of experience required without a bachelor's degree
- Experience reviewing and editing client-facing deliverables
- Strong Microsoft Office skills including Word Excel PowerPoint and Teams
- Exceptional attention to detail and organizational skills
- Ability to manage multiple priorities and work independently
- Strong written and verbal communication skills
Nice to have
- Detail-oriented
- Highly organized
- Deadline-driven
- Independent
- Collaborative
Day to day
- Provide on-call technical editing and document support for client-facing deliverables across program management operations quality and technical teams
- Review edit and quality check SOPs plans reports white papers executive summaries meeting materials training documents process guides and job aids while preserving technical accuracy
- Manage document assembly version control redline reviews comment resolution final production and submission readiness in a deadline-driven environment
- Maintain document repositories update SOPs support audits and improve document usability through clear consistent and compliant documentation
Hiring process
- Apply through Serco’s external or internal career site
- Selected candidates may be asked to present proof of identity during the selection process
- If accommodation is needed, contact careers@serco-na.com or the HR Service Desk