RemotevilleRemote Technical Writer, IT Job in San Francisco, CA Rippling
Technical Writer, IT Rippling
$84000 - $147000
Customer EducationDocumentationMetadataRelease NotesTechnicalTechnical ProficiencyTechnical WritersTraining VideosUser DocumentationWriting
Senior (5-8 years) -
San FranciscoCA
The best-run businesses run on Rippling.
3305+ employees
SaaS
Role
Who you are
- Minimum 4 years of IT, security, or scripting experience.
- Minimum 5 years of experience in a writing role for technology documentation.
- Proven experience as a technical writer with a strong portfolio of documentation samples.
- Technical proficiency in IT concepts, systems, and technologies required.
Desirables
- eLearning tools experience
- LMS platforms knowledge
- Localization-friendly content authoring
What the job involves
- Create technical setup guides, operational runbooks, tutorials, FAQs, release notes, and technical white papers for Rippling IT products and services.
- Create end-user documentation for new product launches and features.
- Identify and close knowledge gaps alongside our Customer Experience & Product teams.
Company
Company mission
Rippling is a workforce management system that eliminates the friction from running a business. They provide a unified platform where data flows dynamically between applications, empowering teams to automate processes and access insights for better execution and speed of operations.Company benefits
- Competitive salary
- Benefits
- Equity
Company values
- Efficiency
- Innovation
- Collaboration
- Automation
Company HQ
San FranciscoFounders
Parker Conrad (CEO)