Technical Writer

Skills

Case StudiesCustomer BaseMethodologySupport DocumentationTechnical DocumentationTechnical WritersTechnical Writing

Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

Bachelor’s Degree
Two (2) Years’ Experience
Technical capacity
Organizational Skills
Excellent Communication Skills
Problem Solving/Analysis
Meet deadlines
Work independently
Teamwork
Experience with MadCap
Experience with GIS, preferably ESRI
Writing content for software applications
Documentation of Mobile Applications
Understanding of fiber or utility networks
Experience with agile methodology

Nice to have

MadCap experience
GIS experience
Mobile app documentation
Utility networks knowledge
Agile methodology experience

Day to day

The Technical Writer drives the creation of a documentation methodology and framework and maintains proper methodology for the purposes of consistency and efficiency.
The Technical Writer prepares and maintains documentation, translates business specifications into user documentation, and plans, writes, and maintains systems and user support documentation.
Interview internal employees and external customers to create useful, communicative content.

Company

Why this team might suit you

Mission, benefits, values and useful company context.

Mission

Since 2006, 3-GIS has empowered companies to achieve better operating efficiencies and to meet the challenges of building increasingly complex fiber networks. 3-GIS, an SSP Innovations company, uses a data driven approach based on geospatial reference, rules-based calculations, mobility, and web-based services to revolutionize the potential and realize the market opportunities of fiber assets. Our fully-configurable solutions allow users to plan, design, and manage networks; provide real-time data that is used enterprise-wide; and enable automation for faster service activation, in one seamless system. The company has development, design services, product support, and operational staff in five countries challenging the status quo every day to improve the economic visibility of fiber networks; creating a more connected, informed, and lighted world.

Values

Since 2006, 3-GIS has empowered companies to achieve better operating efficiencies and to meet the challenges of building increasingly complex fiber networks. 3-GIS, an SSP Innovations company, uses a data driven approach based on geospatial reference, rules-based calculations, mobility, and web-based services to revolutionize the potential and realize the market opportunities of fiber assets. Our fully-configurable solutions allow users to plan, design, and manage networks; provide real-time data that is used enterprise-wide; and enable automation for faster service activation, in one seamless system. The company has development, design services, product support, and operational staff in five countries challenging the status quo every day to improve the economic visibility of fiber networks; creating a more connected, informed, and lighted world.