Remoteville

Remote Technical Writer Job in United States Bitly

Technical Writer Bitly
$80000 - $120000
DocumentationFigmaGoogle AnalyticsManualsOnline HelpTechnical DocumentationTechnical WritersUser BehaviorWeb AnalyticsWriting
Junior (1-2 years) - Mid-level (3-4 years)
United States


The world’s #1 Connections Platform; an all-in-one link management solution: Short Links, QR Codes and Link-in-bio!
395+ employees
SaaSAnalyticsMarketingeCommerce


Role


Who you are

  • Experience with Zendesk Guide or similar CMS is required.
  • Proficient with tools like Jira, Slack, Google Analytics, and translation tools.
  • Strong editing skills and attention to detail demonstrated in your portfolio.

Desirables

  • Figma
  • Basic HTML
  • CSS
  • API knowledge



What the job involves

  • Manage and update product documentation across multiple platforms.
  • Create accessible, engaging help content including multimedia components.
  • Consult with customer-facing and EPD teams to ensure content accuracy and usefulness.


Application process

  • Submit writing samples
  • Explanation of content decisions
  • Interview process discussion

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Company


Company mission

Bitly is dedicated to transforming interactions into meaningful connections. We provide a robust platform for short links, QR codes, and analytical insights, enabling brands, marketers, educators, and non-profits to engage effectively with their audiences.




Company benefits

  • Medical membership 24/7
  • Wellness reimbursement
  • Company Stock Options
  • Unlimited PTO Policy
  • Remote work support
  • $500 home office stipend



Company values

  • Innovation
  • Collaboration
  • Integrity
  • Diversity
  • Impact
  • Fun



Company HQ

New York
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