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Technical Writer
Skills
DocumentationFigmaGoogle AnalyticsManualsOnline HelpTechnical DocumentationTechnical Writers
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Experience with Zendesk Guide or similar CMS is required.
- Proficient with tools like Jira, Slack, Google Analytics, and translation tools.
- Strong editing skills and attention to detail demonstrated in your portfolio.
Nice to have
- Figma
- Basic HTML
- CSS
- API knowledge
Day to day
- Manage and update product documentation across multiple platforms.
- Create accessible, engaging help content including multimedia components.
- Consult with customer-facing and EPD teams to ensure content accuracy and usefulness.
Hiring process
- Submit writing samples
- Explanation of content decisions
- Interview process discussion