Technical Writer

Skills
Adobe AcrobatContent Management SystemsHealthcareTechnical WritingAdobe InDesignAdobe Creative CloudDITA
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor's degree in Information Systems Technical Communication Library Science or related field
  • 3+ years in technical writing content administration technical documentation or CMS management
  • 1-2 years working in user-facing instructional manuals
  • Experience with Adobe Creative Cloud and Adobe InDesign Adobe Acrobat
  • Proficiency with Microsoft Outlook Word Excel and PowerPoint
  • Experience with collaboration tools such as Miro Jira Confluence and Smartsheet
  • Familiarity with DITA and structured content management systems preferred
  • Ability to understand medical clinical and technical aspects of diabetes management and drug delivery products

Nice to have

  • Collaborative
  • Organized
  • Detail-oriented
  • Flexible
  • Process-driven
  • Strong communicator

Day to day

  • Support and maintain Omnipod user guides across multiple languages markets and configurations.
  • Migrate content into a newly implemented content management tool and help refine content workflows.
  • Collaborate closely with cross-functional teams including regulatory medical engineering and product stakeholders to keep documentation accurate and compliant.