Remote Technical Writer Job in United States Docker, Inc

Who you are

• 5+ years of experience in researching, planning, writing, and editing documentation for software products
• Experience working with a 'Docs as Code' workflow
• Experience leading content initiatives and working with cross-functional teams
• Previous technical writing experience for developers, IT operations, and DevOps audiences
• Team-player with experience working well remotely within geographically distributed teams
• Excellent content planning and organization skills
• Excellent written and verbal English language skills
• Ability to quickly learn complex concepts and technologies and clearly explain them
• Experience with writing SaaS documentation
• Experience with creating documentation in an Agile development environment
• Experience with a version control system such as Git, SVN, CVS
• Experience with authoring and publishing tools like Markdown, HTML, CSS

Desirables

• Open-source participation
• Proficiency on Linux command-line
• Familiarity with coding languages
• Experience with developer-focused platforms like Terraform, AWS, Jenkins, Netlify, GitHub, MongoDB, Twilio, Docker
• Experience in a start-up environment

What the job involves

• Write and refine product documentation that is accurate and effective
• Collaborate with engineers, UX, product managers, and other technical writers
• Independently research, plan, lead, and deliver content initiatives
• Work with UX to create and review UI text and error messages
• Become an expert user and test procedures and workflows
• Provide feedback to product development teams
• Monitor and address community feedback through channels like Slack and GitHub
• Participate in agile development team meetings

Application process

• Interview with recruiter
• Technical interview
• Team interview
• Final interview