Technical Writer
Skills
EditingManualsOnline HelpPeer ReviewsSoftware DocumentationTechnical DocumentationTechnical Writers
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Impeccable writing and editing skills, and an open approach to peer reviews
- Technical interest and aptitude — you like learning new things and enjoy simplifying complexity
- Proven experience delivering quality documentation within a fast-paced software development environment
- Ability to work effectively within a Docs-as-Code environment using markup languages (e.g. Markdown/AsciiDoc) and status site generators within GitHub workflows
- Passion and drive, with a strong desire to make things better for users
- A great attitude towards collaboration and teamwork — the best docs are produced by great teams
Nice to have
- Experience with complex products/distributed systems
- Engineering experience or knowledge
- Experience improving documentation workflows, tooling, and user experience
- Passion for contributing to open source projects or communities
Day to day
- Write user documentation, edit developer drafts, and overhaul legacy content
- Work closely with developers, product managers, support/field engineers, and other colleagues to collect, plan, and publish great content to a global audience
- Join a small but talented docs team and take responsibility for supporting specific product areas
- Lead and contribute to important team projects focused on improving overall documentation quality and processes
- Stand up for the user and champion the importance of good documentation and user-facing content internally and externally