Neil Hoosier & Associates, Inc. (NHA) is a small, family-owned business with 15 years of experience working with the Federal Government and private health insurance companies. NHA employs over 35 people, including a core group of nationally recognized specialists with over 300 years of Medicare expertise. Since founding NHA, Mr. Neil Hoosier has demonstrated an unparalleled ability to attract and retain individuals of the highest caliber to complement his Medicare expertise.

Our roots are found in providing expert support for efforts to coordinate benefit payments among Medicare, Medicaid, and private insurers. We provide business support for over 20 systems and have developed an extensive Learning Management System.

NHA excels in providing integration and education consulting services such as:

-Business and Program Analysis,
-Quality Assurance and Data Validation,
-Program and Process Improvements,
-Test Services
-Medical Review
-Transition Management, and
-Instructional Design, E-learning and Training.

What sets us apart is our ability to leverage our extensive and comprehensive subject matter expertise of policy and operations to provide innovative solutions for our partners and customers. NHA prides itself on using its expertise and experience to “dig deep” in order to understand program change drivers. We are known for being able to identify and monitor existing issues, provide early warning for potential problems, and provide and implement viable short-term and long-term solutions.

Neil Hoosier & Associates (NHA), Inc.

Healthcare Program and Information Technology Services

SUMMARY
Develops, writes, edits, and maintains technical documentation, for both print and electronic publication. This is a 3 month position with an anticipated longer engagement.

RESPONSIBILITIES AND DUTIES:
The following reflects NHA’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.Drafts, edits, and rewrites material of a technical nature (primarily for applications or other complex systems), including manuals, user guides, and technical documentation for presentationsCoordinates with stakeholders to ensure that the user documentation meets all users’ needsAnalyzes products to determine user information needsCoordinates documentation and on-line help requirements with project and technical managersResearches, writes, edits, compiles, revises, and reviews end-user documentation, both print and on-lineCreates effective graphics, flow charts, and diagrams for inclusion in documentationEdits and proofreads technical materials using standard editing marksCoordinates the review, update, and approval of all material by appropriate stakeholdersAdheres to project-imposed deadlines and processesIf required, ensures material is compliant with Section 508 of the Rehabilitation Act of 1973Assists in the development and maintenance of Standard Operating Procedures (SOPs)Analyzes documentation products and generates initiatives or submits recommendations to improve quality
QUALIFICATIONS:4-year (Bachelor’s) degree preferred; however, directly applicable work experience will be considered for equivalency9 years of applicable experience Ability to work in a virtual environmentProficient in most MS Office SoftwareExcellent grammar and spelling skillsVersatility, flexibility, and willingness to work within constant changing prioritiesStrong people skillsAbility to communicate effectively with business and technical teamsPREFERENCES:Experience with Medicare preferredExperience with PDF remediation to ensure that materials are compliant with Section 508 of the Rehabilitation Act of 1973
COMPENSATION: $65,000 to $68,000 dependent upon qualifications and experience.

LOCATION: This is a 100% remote/telework position.

Technical Writer

What the job involves