Technical Writer
Skills
Easily AdaptableEnglishMarkdownMicrosoft WordPoint Of Sale SystemsReadinessRegulatory Requirements
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Bachelor’s degree in English Communications Technical Writing or related field or equivalent experience and 3-5+ years technical writing experience in fintech or regulated industries
- Or 7 years technical writing experience in fintech or regulated industries
- Ability to obtain VA Public Trust Clearance
- Strong ability to understand and explain complex technical systems
- Experience writing API documentation and developer-facing content
- Proficiency in Microsoft Word and Adobe writing and editing capabilities
- Proficiency in Confluence and SharePoint documentation systems
- Proficiency in Markdown editors and Git GitHub or GitLab for version control
- Excellent writing editing and communication skills
- Ability to manage multiple projects and deadlines
- Strong attention to detail and accuracy
- Ability to simplify complex information for diverse audiences
- Strong collaboration with technical and non-technical stakeholders
- Proficiency with Microsoft Suite including Word Excel PowerPoint and Outlook
Nice to have
- Mortgage experience
- Lending experience
- Financial services experience
- MISMO knowledge
- Agile Scrum experience
- UX writing knowledge
- Content design experience
- Training content experience
- AI tools familiarity
- Digital mortgage transformation
Day to day
- Create and maintain clear technical documentation for mortgage and fintech systems
- Develop user guides API documentation knowledge base articles and training materials
- Translate complex technical and regulatory concepts into accessible content for internal teams clients and stakeholders
- Collaborate with engineering product compliance and business teams to document features system changes and release readiness
- Support onboarding training documentation lifecycle management and continuous quality improvement