Remote Technical Writer Job in London, UK PolyAI

Who you are

• Minimum 5 years experience writing for technical audiences like software developers, electrical engineers, and quality assurance teams
• Proven experience in producing, optimizing, and organizing written materials
• Experience with SDK or API documentation for a technical audience
• Proficiency with authoring tools like Gitbook, XML, and Markdown
• Basic understanding of Python programs and outputs
• Expertise with Mintlify and Confluence is highly desirable

What the job involves

• Collaborate with technical leads to enhance developer experience and productivity through top-notch documentation
• Create developer-facing system documentation, product guides, reference materials, and e-learning content
• Work alongside engineers and technical program managers to initiate projects and manage them to completion
• Write, edit, maintain, and enhance various content types, including knowledge base/help center articles, user guides, release notes, what’s new content, product how-tos, and tutorials
• Recommend copy for all in-product screens extending to and consistent with knowledge base articles
• Guide, motivate, and train engineering teams in documentation process improvements and maintenance practices
• Drive, manage, and prioritize multiple projects in a rapidly evolving environment