Technical Writer

Skills
Computer ScienceBusiness IntelligenceDesign ToolsEnglishMarkdownMicrosoft WordProduct Offerings
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 2-5 years of technical writing experience in software or technology
  • Strong writing editing and proofreading skills with keen attention to detail
  • Experience with Markdown and docs-as-code workflow
  • Proficiency with Google Docs Snagit and Microsoft Word
  • Strong verbal and written communication skills
  • Ability to work independently prioritize tasks and meet deadlines
  • Bachelor’s degree in a related field or equivalent experience
  • Ability to quickly comprehend technical concepts
  • Experience in Agile environments is preferred
  • Experience with Git-based documentation tools is a strong plus

Nice to have

  • Detail-oriented
  • Independent
  • Collaborative
  • Fast-paced
  • Adaptable

Day to day

  • Create and maintain clear user guides release notes and technical documentation for SpryPoint products
  • Translate complex technical concepts into concise user-friendly content for customers with different technical backgrounds
  • Collaborate with product managers developers and customer support to gather accurate information and improve documentation quality

Hiring process

  • Include LinkedIn profile link and verify it with current work email
  • Background check and identity verification for final candidates