Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Headquartered in San Francisco and Dublin, the company aims to increase the GDP of the internet.

Stripe

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About The Team

Internal technical writers collaborate and partner with Stripe engineers to ensure technical documentation is clear and effective. Tech writers both write documentation, and provide guidance and consulting support for engineers on how to organize, structure, and maintain the information their Stripe peers rely on to do their jobs.

Stripe cares deeply about developer productivity for its engineers. Good internal documentation means engineers spend less time searching for answers, wrestling with tools, and interrupting each other with questions.

Every Stripe engineer reads and writes documentation, and investing in this space means treating our own engineers as customers. Inadequate documentation is a significant detractor for the developer experience, while efficient knowledge sharing is a force multiplier that increases productivity and job satisfaction.

The team is multi-disciplinary, with engineers and technical writers working together to help write the docs and shape the tooling that enables Stripe engineers to be more productive.

What you’ll do

You’ll join the technical writing team to enable Stripe’s engineers to quickly ship reliable code, while minimizing cognitive overhead.

Responsibilities

Improve and create documentation for Stripe internal tools, shaping everything from the information architecture to the line-level clarityFunction autonomously in a dynamic work environment, grappling with ambiguous problemsEnsure documentation meets the needs of the full range of Stripe engineer personasProvide guidance and develop self-serve resources to enable engineers to become stronger and more confident writersConsolidate documentation from multiple content sources into a cohesive, discoverable user experienceOffer input on the product direction and channel user-feedback to the engineering team responsible for Stripe internal documentation platformPush Stripe and the industry forward by dreaming up and implementing new ways to deliver, author, analyze, and interact with technical content. 


Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

3+ years of Technical Writing experience 6+ years of total technical experience (including Technical Writing)Adept at communicating technical concepts clearly and preciselyA strong, demonstrated ability to deliver impact and concrete deliverables in a high-ambiguity environmentExperienced with information architecture for large sets of documentationA user-first approach to understanding what’s needed and the ability to deliver concrete, iterative deliverablesSkilled at pattern-matching with how engineers think and being curious about technical areas you haven’t encountered beforeAble to quickly iterate and improveIs proficient with HTML, Markdown, Git, and command-line toolsComfortable with GitHub/Git and the general pull request processA perpetual learner and teacher


Preferred Qualifications

A development background in Ruby, Go, Python, PHP, Node, Java, or .NET.Proficient with command line interpreters (e.g., bash, zsh).Familiarity with Visual Studio Code


Hybrid work at Stripe

This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office).

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live.

Pay and benefits

The annual US base salary range for this role is $131,600 - $197,400. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

Remote Technical Writer Job in United States Stripe

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