Technology Adoption Specialist

Skills
Business SBusiness IntelligenceBusiness ProcessChange ManagementData ManagementEnd User TrainingMicrosoft Dynamics CRM
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Good business acumen and strong communication skills.
  • Proactive and capable of managing projects independently.
  • Knowledgeable in data management and possess experience in Power BI.
  • Understands Microsoft Dynamics 365 CRM or has relevant certifications.

Nice to have

  • Power BI
  • MS Dynamics 365 CRM

Day to day

  • Act as the essential bridge between IT platforms and internal users to drive technology adoption.
  • Provide training and guidance to users on digital solutions.
  • Generate insights from data analytics to enhance business processes.
  • Monitor user utilization and identify gaps for improvement.
  • Explore technical solutions to resolve business process blockers.
  • Support IT documentation and handle ad-hoc tasks and projects.