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Technology Adoption Specialist
Skills
Business SBusiness IntelligenceBusiness ProcessChange ManagementData ManagementEnd User TrainingMicrosoft Dynamics CRM
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Good business acumen and strong communication skills.
- Proactive and capable of managing projects independently.
- Knowledgeable in data management and possess experience in Power BI.
- Understands Microsoft Dynamics 365 CRM or has relevant certifications.
Nice to have
- Power BI
- MS Dynamics 365 CRM
Day to day
- Act as the essential bridge between IT platforms and internal users to drive technology adoption.
- Provide training and guidance to users on digital solutions.
- Generate insights from data analytics to enhance business processes.
- Monitor user utilization and identify gaps for improvement.
- Explore technical solutions to resolve business process blockers.
- Support IT documentation and handle ad-hoc tasks and projects.