Telecom Engineer

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Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor’s degree or equivalent experience
  • 5+ years of enterprise telecom or voice engineering experience
  • Hands-on experience with Microsoft Teams Voice
  • Strong understanding of POTS SIP and PSTN connectivity
  • Experience working with telecom carriers
  • Strong troubleshooting and communication skills

Nice to have

  • Detail-oriented
  • Collaborative
  • Analytical
  • Process-driven

Day to day

  • Design and support enterprise voice and telecom services across legacy and modern platforms.
  • Implement reliable Microsoft Teams Voice solutions including Direct Routing and Operator Connect.
  • Administer POTS, SIP trunking, cellular services, and related number management while resolving issues through Tier 2/3 support.