Telesales Appointment Setter

Skills
Appointment SchedulingBusinessCustomer Relationship ManagementLead GenerationMicrosoft ExcelSalesTelemarketing
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Proven telesales experience
  • Strong communication skills
  • Effective questioning and objection handling
  • Ability to close appointments successfully
  • Organised and detail oriented
  • Experience with Salesforce or similar CRM
  • Able to work independently
  • Strong teamwork with sales colleagues

Nice to have

  • Confident communicator
  • Proactive
  • Self-sufficient
  • Approachable
  • Optimistic
  • Curious

Day to day

  • Initiate outbound calls to leads from CRM records and incoming enquiries to secure appointments for the sales team.
  • Build rapport quickly with prospective clients and clearly communicate product features and benefits to encourage interest.
  • Work closely with the sales team to schedule meetings, maintain accurate Salesforce records, and support smooth handovers into the sales process.
  • Take part in ongoing training to strengthen product knowledge, CRM skills, and appointment-setting best practices.