Remote Third Line Support Engineer Job in UK VoCoVo

Who you are

• Advanced knowledge of Linux
• You're a self-motivated, quick learner with the confidence to seek guidance in unfamiliar situations
• Experience with tools such as GitHub, Docker, JUnit/TestNG, Postman, Jenkins and VMs
• Ability to write test cases to a high quality standard
• You're familiar with basic software architecture and able to identify test and integration points
• Some experience with an object-oriented language (preferably JavaScript or TypeScript)
• Ability to estimate own work and manage time effectively
• Strong organisational skills and attention to detail
• Ability to balance priorities and follow company processes
• Experience in Bash scripting
• Knowledge of Node.JS and AWS is advantageous
• Experience in code reviews and working in agile is desirable
• High availability and flexibility, with a willingness to learn and teach new tools or processes
• We want to hear from you about ideas or tooling to make our processes better
• It would be great if you had experience working with fleets of Internet of Things (IoT) hardware or similar.

Desirables

• Some experience with an object-oriented language
• Experience in code reviews
• knowledge of Node.JS and AWS
• High availability and flexibility
• Willingness to teach new tools or processes.
• Experience with fleets of Internet of Things (IoT) hardware or similar

What the job involves

• Handle complex technical issues ensuring thorough documentation and maintaining high standards of customer interaction
• Work with focused self-sufficient agile teams and develop solutions from the ground up
• Act as a technical SME for the third line support requests coming into QA
• Ensure tests are well-documented, repeatable, and supportive of development and supplier chains
• Contribute to implementing automation, via well-written documentation and test cases, to speed up test coverage
• Help others to learn and grow, contributing to a successful QA and CS community