How Remoteville checks and expires listings
Remote Travel Client Success Specialist
Skills
ArrangingCustomer ExperienceCustomer Relationship ManagementCustomer SuccessData IntegrityEmerging TechnologiesNetworking
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Excellent verbal and written communication skills
- Strong organizational and time management abilities
- Ability to work independently in a remote environment while meeting deadlines
- Customer service hospitality sales or travel industry experience preferred but not required
- Comfortable learning new technology and web-based booking systems
- Professional demeanor with strong problem-solving and interpersonal skills
- High level of integrity accountability and commitment to client satisfaction
Nice to have
- Highly organized
- Client focused
- Detail oriented
- Professional demeanor
- Self motivated
- Relationship builder
Day to day
- Support clients through the travel planning and booking journey with warm and responsive service
- Consult with travelers to understand preferences budgets and trip goals then recommend suitable vacation options
- Coordinate reservations maintain accurate records and follow up to ensure a seamless and satisfying experience