RemotevilleRemote US Sales & Solutions Engineer Job in United States SESTEK
US Sales & Solutions Engineer SESTEK
$ -
Computer ScienceAnalytical SkillsContact CentersEnglishOralProduct ManagementSalesSpeech Analytics
Junior (1-2 years) - Mid-level (3-4 years)
United States
Conversational automation company with 2 decades of voice tech expertise, develops products under the brand name Knovvu
200+ employees
Artificial IntelligenceCustomer serviceSaaSTechnology
Role
Who you are
- Bachelor’s degree in computer science engineering or a related field
- Proven experience in sales engineering consulting or product management within customer service automation or related technologies
- Strong analytical communication problem-solving skills with a capability to engage in technical discussions with IT teams
- Experience delivering solutions and acting as a customer liaison
- Fluency in English and willingness to travel up to 25% of the time
- Residency in the USA
What the job involves
- Work closely with sales directors channel sales managers and other team members to optimize client solutions
- Conduct product demonstrations and technical presentations
- Lead and manage Proof of Concepts (POCs) and prepare scope of work documents
- Design solutions that meet customer needs and address specific pain points
Company
Company mission
Sestek is a pioneering conversational automation company that leverages AI-powered solutions to enhance customer service operations. With an R&D team of over 100 engineers, Sestek develops advanced technologies in speech recognition, natural language processing, and voice biometrics, aiming to revolutionize how enterprises interact with customers. By digitizing customer service for over 500 firms globally, Sestek strives to improve operational efficiency and customer experience.Company values
- Innovation
- Customer Focus
- Integrity
- Collaboration