Remote UX Content Writer/Editor Job in Texas, United States HCLTech

Who you are

• UX writing, content design, content strategy experience
• Experience creating user flows from the user's perspective (e.g., multi-step product selection tools, user registrations, checkout experiences)
• Reviewing content for editorial consistency and standards alignment
• Provide UX writing support in a fast-paced environment
• Provide editing support and give feedback to user experience writers
• Comfortable collaborating with product and design teams in Figma
• Work directly in design tools (Figma) to contribute and edit UX content
• Identify needed customer touchpoints and create coherent content
• Translate business requirements, product features, competitor analysis, and customer feedback into improved user experiences
• Test designed flows with sample users
• Understand and create user descriptions and scenarios for stakeholder review and development team handoffs

Desirables

• Experience with UX standards
• Analytical mindset
• Strong communication skills
• Attention to detail

What the job involves

• Use UX writing and content design skills to re-imagine digital experiences for insurance products
• Ensure members have a coherent, consistent experience across touchpoints including online flows, landing pages, email, text messages, and push notifications
• Work cross-functionally with business, design, legal, compliance, and technology stakeholders to identify business problems and provide content opportunities

Application process

• User Flow example and Portfolios required